What goes around comes around! Especially when it comes to customer service; 90 percent of all service people fail to perform basic common courtesies such as greeting, making eye contact and really listening. Customer service is extremely important if you want your business to succeed. Customers are vital to your organization. Customers will spend 10 percent more for the same product if they receive better service. Unhappy customers will talk about their experience with 9-15 people, and those people will tell five or six others. A good customer service experience is usually shared with ab...
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