Marketing and artificial intelligence

Imagine this. Your phone rings and a pleasant voice starts talking to you about your recent visit to your favorite restaurant. You reply, and a conversation follows. The voice responds and you are convinced that you are speaking with a person… but you aren’t! Instead you are speaking to an Artificial Intelligence (AI) program that is so advanced that you can’t tell if it’s a live person. Science fiction? Not anymore.

Recently Google demonstrated Google Duplex. This appointment program has passed the famed Turing Test for AI, which requires that the program be able to convince a huma...

 

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